|
|
 |
Promoting Zero-Waste-to-Landfill and looking
at the customer's office as a responsibility
|
Ricoh Technosystems Co., Ltd., a Japanese service company in the Ricoh Group, promotes Zero-Waste-to-Landfill as a key activity in improving environmental conservation and customer satisfaction. Zero waste was achieved by 46 of the company's sites by the end of fiscal 2001, and all 233 sites are to achieve the same by December 2002. One of the most important areas of service companies is equipment maintenance. For this reason, Ricoh Technosystems con-siders the customer's office as a part of its responsibility and brings back all replaced parts to be recycled. The company also instructs their service engineers to leave the customer's office cleaner than when they found it. The employees are developing a variety of activities in regions other than Japan.
|
| Japan |
 |
|
 |
| Waste-sorting area |
 Recycling replaced parts  [Japan]
In the past, service engineers would bring used and replaced parts back with them to their sites for disposal. Ricoh, however, established a recycling scheme to collect used parts and achieved zero waste for those parts.
|
|
| Europe |
|
|
Ricoh France  [France]
Ricoh France S.A., a sales and after-sales service company in France, promotes duplex copying and detailed wastepaper sorting to reduce paper consumption. The company created "Duplex Copying Saves the Earth" posters to promote employee awareness of environment-consciousness. A PDA system determines the most efficient route for service and sales vehicles to take in order to reduce environmental impact.
|
|
| Asia and Oceania |
|
|
 |
| PDA system for service vehicle operation |
Ricoh New Zealand  [New Zealand]
Ricoh New Zealand Limited,a sales and after-sales service company in New Zealand,uses a PDA system to operate service vehicles more efficiently and reduce environmental impact.
|
|
|
|
|
